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Experian

Experian is a Credit Bureau with over 30 years of experience and more than 30,000 clients (companies who use their information to determine who to lend money to). A credit bureau is an agency which compiles and distributes credit information to companies, lenders and creditors. This information typically includes payment history, number of opened and closed credit accounts, the types of credit accounts (revolving, mortgage, automotive), date the accounts were opened, as well as a monthly update on the balance of your accounts. These reports may also include elements of your employment history.

Using a product they call Portfolio Solutions, Experian sells information which lets lenders to know when you have been inquiring about additional credit (the Fair Credit Reporting Act of 1970, as amended in 1996 allows them to do so). Using this information, lenders will often send you advertisements and credit card applications in the mail hoping to gain your business. Since Experian has over 30,000 clients in North America, this translates to a lot of "junk mail" for people across America.

Some individuals don't mind getting these credit card offers in the mail and may even pursue some which offer lower interest rates. Others find the idea of any aspect of their credit record being sent to financial and lending institutions without their knowledge somewhat disconcerting. If you are among the second group, there is a simple solution offered by Experian - you can write to them and ask your name be removed from the list. The address to do so is:

Experian
Consumer "OPT-OUT"
901 West Bond
Lincoln, NE 68521

Experian performs a rather important function. They give companies the confidence to loan you money. This enables you to use a loan to purchase items such as a car or a home, and is often used to determine credit worthiness to rent an apartment. Understanding how Experian builds their report will help you obtain a good credit score.

The Fair Isaac Corporation has established a method to determine a credit score - known as a FICO score. Experian takes that method and applies it to the information contained in your file to create what is called the Experian/Fair Isaac score. While it is the same Fair Isaac risk score, the actual formula has been adapted to work with the different computer systems at each of the national credit reporting agencies, each credit bureau has a different name for this score for marketing reasons.

The FICO score and the Experian/Fair Isaac score are general credit risk scores, meaning they are used in many different types of lending decisions. However there are credit risk scores specifically designed for specific cases such as auto buying and home lending. It is quite possible that the auto-specific score would be different than a credit score used for general lending purposes, or credit scores designed only for mortgage lending.


Credit scoring systems all look at the same information - the details in your credit report. However, the systems look at the information in slightly different ways depending on the type of loan the score is being used to asses. Those differences are usually very subtle. Items which indicate lending risk - late payments, charged-off accounts, collection accounts, and maxed-out credit card limits - are the same, no matter what credit scoring system is used. It is the way those issues are measured by the credit risk scoring system, tailored to a specific loan type, that may provide different results. For example, credit risk score developers know people would rather skip a car payment than a house payment. As a result, a recent late payment might make a bigger difference in an auto-specific score than in a mortgage-specific score. If you were recently denied credit due to information provided by Experian, you can find out what most negatively impacted your Experian/Fair Isaac credit score by reviewing the reasons listed on the denial letter for not being approved - these are known as risk factors. The risk factors describe what elements from your credit history most impacted the scores. Some common factors Experian warns may hurt a credit score are having too many open revolving credit accounts, late payments, have too high of a balance on your credit accounts (maxed out cards), not having a long enough account history, and having a high number of recent checks on your credit report (indicating you are desperate to find a lender willing to extend you credit).M

Once you understand what the factors are, Experian believes you can change you credit behavior to raise you credit score. It is a good idea to close inactive accounts if you have several other active, open accounts. Always try to keep your credit card balances low, as this will show you are more responsible with money management. Contact your lender directly if you are encountering financial difficulty to see what alternative arrangements can be made - Experian is unable to advocate on your behalf.

To contact Experian about general issues or more detailed information, they have established The National Consumer Assistance Center. This is the division of Experian which has been established to handle all consumer issues, and they may be reached at:

National Consumer Assistance Center
PO Box 2002
Allen, TX 75013
To order report: 1-888-397-3742
To report fraud: 1-888-397-3742
Web site:
www.experian.com

 


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